I chose this hotel for attending a trade show as it provided spacious conference facilities and a meeting room, which were perfect for my business needs. The staff was friendly and helpful throughout my stay, ensuring a smooth experience.

The only service I missed for my work was the lack of a business center or dedicated workspace within the hotel. It would have been convenient to have a designated area where I could work on important documents and use printing or scanning facilities.

The staff were really helpful with any queries and requests, especially Josh. The locality was excellent, easily within walking distance to shopping, trains etc. Trams right on the corner. The rooms were spacious and clean. Only issue was the king size bed in the smaller room - could not open the wardrobe. I thought it was going to be in the larger room with the view. The price we paid was great value for money, especially as it was Cup week. Would definitely stay again.

Only that we could not open/ use the cupboard in the second room as it was blocked by the bed. Shower a little small but ok.

Location

Thought payment was completed on-line when booked but apparently that was just the booking fee. Very confusing.

We had a fantastic stay at Quest! The location was perfect, right in the heart of the city. The apartment was clean and had all the facilities we needed. The bed was comfortable and we had a good night's sleep. The staff was friendly and helpful throughout our stay. We would definitely recommend Quest to others. a great experience!

Location is fantastic - just a few steps from Bourke St and access to trams, and also just a few blocks from Southern Cross Station. We stayed in an Executive Two-Bedroom Apartment - spacious bedrooms, lounge and dining areas, serviceable kitchen and laundry facilities. We also had a balcony overlooking the dome of the Supreme Court. The apartment was serviced daily. The Quest on William provides easy access to many of the tourist facilities, cafes, restaurants and shopping offered in Melbourne and the convenience of staying here is well worth the price paid.

Both bathrooms were quite outdated and given the size of the bathrooms, a bigger shower could be accommodated. The main bedroom had an ensuite with a very small shower while the main bathroom, whilst long, had the shower over the bath.

The hotel's location is ideal, being just a short drive from the airport and near both train stations and a tram stop. It’s also convenient for visiting popular tourist attractions. The room was clean and well decorated, with a spacious bathroom and great breakfast options. The staff provided excellent service, and the hotel features wonderful facilities like a gym and pool, which make for a relaxing stay. this hotel is perfect for anyone looking for practicality and luxury.

Some guests complained of noise outside the rooms.

The reception staff were fantastic. Extremely friendly and helpful at all times. They even went the extra mile and booked the seat numbers for our flight home, saving a very long queue at the airport. Location was great, only a short walk down to the Yarra for our early morning walks, and excellent proximity to all the great shopping, cafes/bars and trams. Because it is in the business district there is not a lot of street noise at night, or tram/train noise. Apartments were serviced each day. Cheap friendly cafe next door for breakfast. All round an excellent place to stay.

The balcony was very drab and uninviting.

We had a wonderful stay at this hotel! The location was perfect, right in the heart of the city's business hub. The staff were incredibly kind and provided us with excellent service. The room was spacious and well-equipped with everything we needed, from a comfortable bed to a fully equipped kitchen. We also appreciated the amenities like the fitness centre and the free Wi-Fi. this place exceeded our expectations and we would highly recommend it to anyone.

We couldn't find any faults with this hotel. It truly provided us with a luxurious and comfortable experience.

Spacious rooms and well appointed. Staff were excellent - very helpful at all times. We were there for a week and the first room we were allocated faced a stone wall but they willingly changed us to a better room. The location was good but there are other Quests in Melbourne so its worth checking their other locations. In the middle of the CBD so although several coffee shops and restaurants nearby, most cafes closed on weekends.

The room wasn't cleaned during our stay though the towels were changed daily.

The convience of the location and the comfort of the rooms

Comfy room, good location, friendly staff, efficient check-in, quiet and air-conditioned, bath.

Nothing to be said.

The accomodation was fantastic! A lovely double room apartment suited us very much. Very clean; great facilities.

The staff on the day didn't seem to happy, not offereing the best service.

We were three persons: me, my partner and our friend. We booked a 2 bedroom apartment for 4 nights and absolutely loved it. Right after we made the booking, before we even arrived, they called us to ask what type of group we are - friends, couples or family. This was to ensure that we had the kind of beds we wanted. This made me very happy - doesn't take much time to call the customer and ask, but definitely makes their stay a whole lot better! Thanks for that :) The apartment itself was very modern and had everything we needed. Big bathroom with both shower and bathtub, and great kitchen facilities. Beds were very comfy and wifi cost less than in some of the other hotels/apartments we had stayed in. Nice location in the CBD, close to Southern Cross Station. Reception staff was helpful and the apartment was cleaned every day.

Had a great xmas staycation! The rooms were clean and cozy, with fresh linens and pillows. The location was perfect, walking distance to the beach and shopping centers. We also enjoyed the included amenities, especially the swimming pool and gym.

The shower leaked a lot and the decor was dated. However, these were minor issues and did not detract too much from our overall positive experience.

The great location in the middle of all amenities , spacious, clean and modern 2 bedroom apartment at great price